Privacy Policy

Vantage Solar Privacy Policy

Your privacy is important to us. It is Vantage Solar's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, vantagehome.us, and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Effective Date: 6 December 2023
Last Updated: 6 December 2023

1. Information We Collect

1.1 Voluntarily Provided Information
This refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

1.2 Automatically Collected Information
This refers to any information automatically sent by your devices in the course of accessing our products and services.

2. Log Data

When you visit our website, our servers may automatically log standard data provided by your web browser, including:

Your device’s Internet Protocol (IP) address
Browser type and version
Pages visited
Time and date of visit
Time spent on each page
Details about your visit

Additionally, data about errors encountered may be collected, including technical details and the circumstances of their occurrence.

3. Device Data

We may automatically collect data about your device, such as:

Device type
Geo-location data

Data collection depends on your device and software settings. We recommend reviewing the policies of your device manufacturer or software provider.

4. Personal Information

We may ask for personal information, including: ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

Name
Email
Phone/mobile number
Home/mailing address

5. Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. This means collecting only what is reasonably necessary to provide our services.

6. Collection and Use of Information

We may collect personal information when you:

Sign up for updates via email or social media
Use a mobile device or web browser to access content
Contact us via email, social media, or similar technologies
Mention us on social media

6.1 Purposes of Collection
We may use the information for:

Providing core features and services
Contacting and communicating with you
Advertising and marketing (including promotional information about third parties)

7. Security of Your Personal Information

We protect personal information through commercially acceptable means to prevent unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is completely secure.

8. How Long We Keep Your Personal Information

We retain personal information only for as long as necessary, depending on its purpose. If no longer required, we delete or anonymize it unless retention is required for legal, accounting, or reporting obligations.

9. Children’s Privacy

We do not aim our products or services at children under the age of 13 and do not knowingly collect personal information about children under 13.

10. Disclosure of Personal Information to Third Parties

We may disclose personal information to:

Affiliates or subsidiaries
Third-party service providers
Employees, contractors, and related entities
Business partners or agents
Legal and regulatory authorities

Third-party services currently include Google Analytics and MailChimp.

11. Your Rights and Controlling Your Personal Information

You have the right to:

Access your personal information
Correct inaccurate information
Opt-out of marketing communications
Request deletion of personal data
File complaints regarding data breaches

12. Business Transfers

In the event of acquisition, bankruptcy, or sale of assets, personal information may be transferred to the acquiring party.

13. Limits of Our Policy

Our website may link to external sites. We are not responsible for the content or privacy practices of external sites.

14. Changes to This Policy

We may update this policy to reflect business, legal, or regulatory changes. Updates will be posted at the same link.

15. Additional Disclosures for U.S. States Privacy Law Compliance

15.1 Do Not Track
We do not respond to browser "Do Not Track" signals.

15.2 California Privacy Laws (CPPA)
California residents may:

Request details about personal information shared with third parties for marketing
Opt into financial incentive programs related to their personal data

15.3 Right to Know and Delete
You have rights to know and delete personal data collected in the preceding 12 months.

16. Contact Us

For any questions or concerns regarding your privacy, contact us at:

Vantage Solar
Email: support@vantagesolarllc.com